Legal

Privacy Policy

We respect your privacy and are committed to protecting your personal data. This policy explains what we collect, why we collect it, and what rights you have.

Who we are

This website is operated by Juwix BV, registered in Belgium under company number BE 1023.554.688.

Juwix BV is the data controller for the personal data collected through this website.

What data we collect

We only collect personal data that you actively provide to us. This currently includes:

  • Contact form: first name, last name, email address, organisation (optional), topic, and your message.

We do not use tracking cookies, analytics services, or advertising pixels on this website. No data is collected passively while you browse.

Why we collect it

We collect your contact form data solely to:

  • Respond to your inquiry or request.
  • Follow up on a potential collaboration or project.

The legal basis for this processing is legitimate interest (Article 6(1)(f) GDPR) — specifically, to respond to messages you have sent us — and, where applicable, pre-contractual measures (Article 6(1)(b) GDPR).

Third parties and processors

We use Formspree (formspree.io) to process contact form submissions. When you submit the form, your data is transmitted to Formspree's servers, which then forwards it to our inbox. Formspree acts as a data processor on our behalf. You can review their privacy policy at formspree.io/legal/privacy-policy.

We do not sell, rent, or share your personal data with any other third parties.

How long we keep your data

We keep your contact information for as long as needed to handle your inquiry and any follow-up, or for a maximum of 2 years after our last meaningful contact. After that period, your data is deleted or anonymised.

Your rights

Under the GDPR, you have the right to:

  • Access the personal data we hold about you.
  • Correct inaccurate or incomplete data.
  • Request deletion of your data ("right to be forgotten").
  • Restrict or object to how we process your data.
  • Data portability — receive your data in a structured, machine-readable format.
  • Withdraw consent at any time (where processing is based on consent).

To exercise any of these rights, please contact us at it@juwix.ai. We will respond within 30 days.

Complaints

If you believe we have not handled your personal data correctly, you have the right to lodge a complaint with the Belgian Data Protection Authority:

Updates to this policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. The date of the last revision is shown below. We encourage you to review this page periodically.

Last updated: April 2026