Customer journeys & processes
Find where people get stuck, and make it flow.
See 3 services: Customer journeys & processesBrand · Service design · Accessibility · Antwerp
We design brands and services that work for everyone
A small studio in Antwerp for strategy, flows and accessible websites, and for your brand, content and photo or drone shoots. Made so it works for every visitor.
- No overlays: accessible from the first sketch.
- The whole flow, not a checklist per page.
- Co-created with neurodivergent and neurotypical people.
- Brand and content: identity, copy, photo, video and drone shoots.
Trusted by
- Doctors Without Borders (MSF)
Solutions
Everything we do, in four areas
From the first question to a live product. Pick an area to see the services in it.
All solutionsDigital product & platform
Design and build it so everyone can use it.
See 3 services: Digital product & platformEAA & compliance
Know where you stand, then fix it in the code.
See 3 services: EAA & complianceBrand, content & visibility
A brand, story and images people remember.
See 4 services: Brand, content & visibility
Not sure where to start?
Which service fits you?
Two questions. Then we show you the service that fits best, and what often goes with it.
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Your best match
Why it matters
They are your users too
A quarter of your audience, websites that still shut them out, and a law that already applies.
1 in 4
adults in the EU has a disability. They are on your website today.
Source: Council of the EU, 2024
56
accessibility errors on the average homepage. Most of them are easy to fix.
Source: WebAIM Million 2026
28.06.2025
the European Accessibility Act applies. The clock is already running.
Source: European Accessibility Act
- WCAG 2.2 AA
Tested with real people- Keyboard first
- Low friction
- ♥Co-created with neurodivergent people
- ✕No overlays
We make it work for all of them. Here’s how.
Service design + accessibility
One system, three phases
Good service design starts with people. Accessibility makes sure it works for all of them. We do both, in one process.
- Step 1
Direction
Where do you want to go? Research and strategy before we design anything. All those loose ideas become one clear direction.
- Step 2
Build
Let’s build it well. Design and development, accessible from the start: first the structure, then the look.
- Step 3
Elevate
Raise the bar. We test with keyboard, contrast and real people, refine it, and keep it accessible while you grow.
-
Step 1
Direction
Where do you want to go? Research and strategy before we design anything.
workshop -
Step 2
Build
Let’s build it well. Design and development, accessible from the start.
MSF -
Step 3
Elevate
Raise the bar. Audit, refine and stay accessible while you grow.
review
Insights
What we made, and what we learned
Projects from start to finish, and deep dives into the topics we work on.
- Project the whole route of a client case
- Blog a deep dive into one topic
Doctors Without Borders BelgiumProjectA website that works for every donor
Research with donors, four personas, a WCAG audit and accessible templates.
Read the case
Vroedvrouw Amber- Blog
Why an overlay won’t make your site accessible
What one line of script misses, and what works instead.
Read the article
About us
Two founders. Direct contact.
You talk to Judith and Loïc, from the first call to the launch.
JudithFounder 
LoïcCo-founder - Co-created
with neurodivergent and neurotypical people
Their input shapes every flow we design.
info@juwix.be